30-Day Refund Policy

At JollofDeals, we want you to have a satisfactory shopping experience. Our 30-day money-back guarantee ensures buyer protection and refund assurance. Please familiarize yourself with our refund policy below:

Refund Eligibility: Our refund policy exclusively covers digital products and excludes events and software activation purchases. Once a digital product is downloaded or opened, it is considered "used." However, JollofDeals provides a 30-day money-back guarantee, subject to specific conditions.

Grounds for Refund: Refund requests are accepted if the item is "not as described," has security vulnerabilities, or fails to provide promised support. Proof of purchase must be provided, and the request must be made within 30 days of purchase.

Exclusions: Refunds are not provided for reasons like a change of mind, low quality, or lack of expertise to use the product. Additionally, items with "Certified by JollofDeals" are non-refundable.

Exemptions: Refunds do not apply to software activation codes and virtual or offline events.

How to Request a Refund: Email [email protected] with purchase details and the vendor's approval if necessary.

Refund Process: Upon receiving your request, our after-sales team will review it fairly. If it meets the conditions, you'll be approved. Refunds are processed within 10 working days.

No Need to Return the Product: As digital products are "used" upon download, no return is required. However, access to future support may be affected.

For Any Queries: Reach out to the respective vendor for support and updates. JollofDeals may investigate disputes and issue refunds at its discretion.

For further inquiries, contact [email protected]. We reserve the right to decline refund requests at our discretion. Your satisfaction is our priority!